Communication Skills, Module-1 - Quiz

1) Negative comments made about our action or performance is called _____.

Appreciation Congratulations Criticism Reward

2) If a person recieves harsh, unfair and very negative criticism, they feel very unhappy. What type of criticism is this?

Helpful criticism Fair criticism Unfair criticism Positive criticism

3) During criticism we must remain ______and _______to the person.

happy and joyful calm and listen shout and cry fight and cry

4) Priya received constructive (helpful) criticism from her manager about her latest project. What should she do?

Listen Understand Thank her manager All of these

5) Kishore?s manager gave him positive and negative feedback. Kishore is feeling confused. What should he do next?

Calm down and think Try to understand the positive points given by his manager Try to understand the negative points given by the manager All of these