Communication Skills, Module-1 - Quiz

1) We start communicating when we are_____________.

Adults Parents Children Old

2) Rita talks to her customers. But she is unable to understand what they say. What should she do?

Improve her listening skills Stop talking to them Fight with customers Stop her business

3) You are unable to share your message properly in an email. Which skill should you improve?

Written communication Speaking Reading Playing

4) You are scared to communicate with others. What are some ways to solve this problem?

Find your strengths about communication Find your weakness about communication Find ways to improve & learn more about your weakness All of these

5) How should you respond to constructive feedback from someone?

Listen and understand Argue with the person Feel nervous Ignore the feedback