Communication Skills, Module-1 - Practice Mode

1) Which is not a type of non-verbal communication ?

E-mail Eye-contact Hand movements Facial expression

Correct Answer: E-mail

2) Shouting shows we are angry. Talking very slowly shows we are tired or sleepy. What part of non-verbal communication helps us understand this?

Smile Hand movements Tone of voice Eye movements

Correct Answer: Tone of voice

3) Distance between yourself and the other person is called ________.

Spatial distance Relationship Informal Close

Correct Answer: Spatial distance

4) When talking to our co-workers, we should not stand or sit __________?to them.

too close opposite In front of next to

Correct Answer: too close

5) Cherry is going for an interview. What should she not do?

Wear formal dress Apply too much makeup or perfume Take her resume Wear clean clothes

Correct Answer: Apply too much makeup or perfume

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