Basic Career Skills, Module-2 - Quiz

1) What is ?informal communication??

All verbal communication Official communication following a set of rules Casual conversations outside of official work arrangements Talking at official meetings

2) Which of the following are some informal situations within the workplace?

Having a meal in the canteen/ cafeteria Drinking water near the water cooler Waiting or walking in the lobby/hallways All of these

3) What are some advantages of informal communication at the workplace?

Helps people work together better Makes things more official at work Creates a strict environment at work Makes people talk less

4) You have started a new job at a company. During lunch break, you notice some coworkers chatting. How would you start an informal conversation with them?

Introduce yourself formally and inquire about their roles in the company Ask about the TV shows/ sports they like to watch/ books they like to read or their weekend plans Ask about their salary Ignore them and have your meal

5) You are at work, and a coworker asks for your support/help with a task. How would you respond informally?

?I can help, but seriously, you don?t even know this much? What?s the problem?? ?I am too busy right now. Ask someone else.? ?Sure, I can help. What do you need?? ?Could you please submit a formal request via email??